Cancellation policy
The following right of withdrawal applies only to consumers.
There is no right of withdrawal for contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
revoked.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right to cancel, you must inform us (Eleton Audio, Ludwig Frühschütz, Kirmesauer Straße 4, 82435 Bad Bayersoien, info@eleton-audio.de) of your decision to cancel by a clear statement (e.g. a letter sent by post or e-mail).
(e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.
to revoke this contract. You can use the attached sample revocation form
attached, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the
right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you cancel this contract, we will have returned to you all payments we have received from you
including delivery costs (with the exception of any additional costs arising from the fact that you have
costs resulting from the fact that you have chosen a type of delivery other than the cheapest
delivery offered by us), immediately and at the latest within fourteen days from the day
days from the day on which we receive notification of your withdrawal from this
contract has been received by us. For this repayment, we will use the same means of
means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
something else has been expressly agreed with you; in no case will you be charged any
you will be charged for this repayment.
Return of goods
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
point in time.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
Services
If you have requested that services should commence during the withdrawal period
period, you must pay us a reasonable amount corresponding to the proportion of the services
services already provided up to the point in time at which you inform us of the exercise of the right of
of this contract compared to the total scope of the services provided for in the contract.
total scope of the services provided for in the contract.
Sample withdrawal form
If you wish to withdraw from the contract, please complete this form and return it to us.
send it back to us.
To Eleton Audio, Ludwig Frühschütz, Kirmesauerstraße 4, 82435 Bad Bayersoien, info@eleton-audio.de
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods/the provision of the following service:
List of goods/services
Ordered on / received on: Order / delivery date
Name of the consumer(s): Your name
Address of the consumer(s): Your address
Signature of the consumer(s) (only for notification on paper)
Date
